Politica de expediere
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery Times
Romania (Domestic)
- Standard Shipping: 30 RON — estimated delivery 2–5 business days
- Free Shipping on orders over 450 RON
International (EU & Worldwide)
- Standard Shipping: $15 USD — estimated delivery 5–8 business days
- Free Shipping on orders over $100 USD
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Customs & Import Duties For orders within the EU, no additional customs duties apply. For orders outside the EU, customs fees and import taxes may be charged by your local authority. These charges are the responsibility of the customer.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us within 14 days of the expected delivery date at [your email address]. We will work with the carrier to resolve the issue promptly.
Contact Us For any shipping-related questions, please reach out to us at [your email address] or through our website contact form.